Privacy Policy

1. Introduction

YonderTech ("Company," "we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and partners. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or otherwise interact with us. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name, email address, phone number, and mailing address
• Company name, job title, and business contact information
• Account credentials (username and password) for our client portal
• Payment and billing information when you engage our services
• Any information you voluntarily provide through contact forms, emails, or phone calls

2.2 Automatically Collected Information

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses and search terms
• Device information including screen resolution and device type
• Log data and usage analytics

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our IT services and solutions
• To process transactions, manage accounts, and fulfill service agreements
• To respond to your inquiries, requests, and customer support needs
• To send you important information regarding our services, updates, and changes to our terms and policies
• To send marketing communications, newsletters, and promotional materials (with your consent)
• To personalize your experience and deliver content relevant to your interests
• To monitor and analyze usage trends to improve website functionality and user experience
• To detect, prevent, and address technical issues, security threats, and fraudulent activity
• To comply with legal obligations and enforce our agreements

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. These technologies help us:

• Essential Cookies: Necessary for the operation of our website, including session management and security features
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve performance and content
• Functional Cookies: Remember your preferences and settings to enhance your browsing experience
• Marketing Cookies: Used to deliver advertisements relevant to your interests and measure the effectiveness of our campaigns

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• Service Providers: Trusted vendors who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential
• Technology Partners: Partners who help deliver our IT services, including cloud hosting providers, software vendors, and security platforms
• Legal Requirements: When required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction
• With Your Consent: We may share your information with third parties when you have given us explicit permission to do so

6. Data Security

We take the security of your personal information seriously and implement a variety of security measures to maintain the safety of your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms for all systems
• Employee training on data protection and security best practices
• Incident response procedures for potential data breaches

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of any inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain legal exceptions
• Opt-Out: Opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly
• Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: